20210707-10 Server troubles

Submitted by Admin on Sat, 07/10/2021 - 11:52

The server has had some troubles over the last few days, but fingers crossed it should be ok now.


On the 7th, I had problems sending e-mail messages, and realised no messages were arriving to any ...@gwulo.com mailboxes.

The web hosting company restored a backup from 5th of July. That meant I had to manually add in any changes - new comments, photos, etc - that had been added to the Gwulo website after that time. If you've received two notifications of the same new comment, this is what caused it.

Yesterday I found that e-mail had stopped working again, so I set the website to 'read-only' while we worked on the solution. I expected we'd have to restore the backup from the 5th of July again.

However this morning I contacted a different support engineer at the hosting company, and they had a different solution that didn't need any restore. It seems to have worked successfully, so the site should be back to normal now.

It'll take a couple of days for me to catch up on my email, so apologies in advance for any delays. If you tried to send me an email over the last few days and received an error saying it couldn't be delivered, please could you send it to me again?

Thanks & regards,

David