Shipping Gwulo's books - delays due to COVID-19 | Gwulo: Old Hong Kong

Shipping Gwulo's books - delays due to COVID-19

Update for 13 Feb 2021. (Update guidance for UK & Canada)

Delivery times continue to vary as flights and local delivery are affected by Covid, but here are some recommendations based on recent orders:

  • Canada: Delivery is by surface mail, and is taking 10 or more weeks to arrive. You may wish to order from Amazon.com instead.
  • Hong Kong: delivery is back to normal, taking 1-3 working days.
  • UK: Since delivery by air resumed in January, service has been good with recent deliveries taking 1 week to arrive from Gwulo. You also have the option to order from Amazon.co.uk.
  • US: A recent order took 2 weeks to arrive from Gwulo, which is back to pre-Covid standards. You also have the option to order from Amazon.com.

For other countries, please see HK Post's latest announcement to find out if airmail is curently available from Hong Kong to you.

Here are the delivery times for some recent orders:

Country Order# Mailed on Via Received Duration
Australia 4514 12 Jan Air 2 Feb 3 weeks
Australia 4360 5 Jan Air 19 Jan 2 weeks
Canada 3665 30 Nov Surface 5 Feb 10 weeks
Canada 3955 16 Nov Surface 14 Feb 13 weeks
Canada 3928 14 Nov Surface 25 Jan 10 weeks
France 4549 21 Jan Air 26 Jan 1 week
New Zealand 3640 14 Nov Surface 23 Jan 10 weeks
UK 4662 11 Mar Air 29 Mar 3 weeks
UK 4256
Replacement
16 Feb Air 27 Feb 2 weeks
UK 4577 3 Feb Air 9 Feb 1 week
UK 4551 22 Jan Air 26 Jan 1 week
UK 4506 11 Jan Surface 26 Mar 11 weeks
UK 4336 31 Dec Surface 27 Mar 12 weeks
UK 4327 29 Dec Surface 23 Mar 13 weeks
UK 4286 17 Dec Air 23 Feb 10 weeks
UK 4256 12 Dec Air Never arrived Considered lost
Sent replacememt
UK 4253 11 Dec Air 2 Feb 8 weeks
US 4551 31 Dec Air 11 Jan 2 weeks

 

To continue placing your order on Gwulo, please select: Volume 1 / Volume 2 / Volume 3 / Volume 4

 


Update for 28 Jan 2021. (Show recent times for deliveries)

Delivery to Hong Kong addresses is back to normal, taking 1-3 working days.

Delivery to other countries continues to vary greatly, as flights and local delivery are affected by Covid. While shipping is delayed, I recommend customers in the US or UK to order from Amazon.com or Amazon.co.uk, as they keep stock locally in your country.

Here are the delivery times for some recent orders:

Country Order# Mailed on Via Received Duration
Australia 4360 5 Jan Air 19 Jan 2 weeks
Canada 3665 30 Nov Surface 5 Feb 10 weeks
Canada 3928 14 Nov Surface 25 Jan 10 weeks
France 4549 21 Jan Air 26 Jan < 1 week
New Zealand 3640 14 Nov Surface 23 Jan 10 weeks
UK 4577 3 Feb Air 9 Feb 1 week
UK 4551 22 Jan Air 26 Jan 1 week
UK 4256 12 Dec Air Still in transit > 9 weeks
UK 4253 11 Dec Air 2 Feb 8 weeks

Please see HK Post's latest announcement to find out if airmail is available to your country.

To continue placing your order on Gwulo, please select: Volume 1 / Volume 2 / Volume 3 / Volume 4

 


Update for 13 Jan 2021. (Airmail services to UK have resumed)

Delivery to Hong Kong addresses is back to normal, taking 1-3 working days.

Delivery to other countries depends on whether airmail services are available or not:

  • Airmail available, eg Australia, UK, USA:
    • Australia: still taking close to the usual 1-2 weeks.
    • USA: delivery has slowed down over the last month, taking 5-6 weeks.
    • Other: In general, delivery is taking 3-4 weeks instead of the usual 1-2 weeks. 
  • Airmail suspended, eg Canada, New Zealand: Your order will be sent to you by surface mail. Recent orders sent by surface mail took seven weeks to reach New Zealand, and ten weeks to countries in Europe.

Please see HK Post's latest announcement to find out if airmail is available to your country.

Overseas customers may get faster delivery by ordering from Amazon.com or Amazon.co.uk.

To continue placing your order on Gwulo, please select: Volume 1 / Volume 2 / Volume 3 / Volume 4

 


Update for 8 Jan 2021. (Longer delivery times to USA)

Delivery to Hong Kong addresses is back to normal, taking 1-3 working days.

Delivery to other countries depends on whether airmail services are available or not:

  • Airmail available, eg Australia, USA:
    • Australia: still taking close to the usual 1-2 weeks.
    • USA: delivery has slowed down over the last month, taking 5-6 weeks.
    • Other: In general, delivery is taking 3-4 weeks instead of the usual 1-2 weeks. 
  • Airmail suspended, eg Canada, New Zealand, UK: Your order will be sent to you by surface mail. Recent orders sent by surface mail took seven weeks to reach New Zealand, and ten weeks to countries in Europe.

Please see HK Post's latest announcement to find out if airmail is available to your country.

Overseas customers may get faster delivery by ordering from Amazon.com or Amazon.co.uk.

To continue placing your order on Gwulo, please select: Volume 1 / Volume 2 / Volume 3 / Volume 4

 


Update for 22 December 2020. (Airmail services to UK suspended)

Delivery to Hong Kong addresses is back to normal, taking 1-3 working days.

Delivery to other countries depends on whether airmail services are available or not:

  • Airmail available, eg Australia, USA: delivery is taking 3-4 weeks instead of the usual 1-2 weeks.
  • Airmail suspended, eg Canada, New Zealand, UK: Your order will be sent to you by surface mail. Recent orders sent by surface mail took seven weeks to reach New Zealand, and ten weeks to countries in Europe.

Please see HK Post's latest announcement to find out if airmail is available to your country.

Overseas customers may get faster delivery by ordering from Amazon.com or Amazon.co.uk.

Continue placing your order on Gwulo: Volume 1 / Volume 2 / Volume 3 / Volume 4

 


Update for 25 October 2020. Delivery to Hong Kong addresses is back to normal, taking 1-3 working days.

Delivery to other countries depends on whether airmail services are available or not:

  • Airmail available, eg Australia, UK, USA: delivery is taking 3-4 weeks instead of the usual 1-2 weeks.
  • Airmail suspended, eg Canada, New Zealand: Your order will be sent to you by surface mail. Recent orders sent by surface mail took seven weeks to reach New Zealand, and ten weeks to countries in Europe.

Please see HK Post's latest announcement to find out if airmail is available to your country.

Overseas customers may get faster delivery by ordering from Amazon.com or Amazon.co.uk.

Continue placing your order on Gwulo: Volume 1 / Volume 2 / Volume 3 / Volume 4

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